jilibet live Terms and Conditions

This document forms a legal agreement between the jilibet live platform and its users. By visiting our website, registering, or using any of our services, you are considered to have fully accepted these terms and conditions. If you do not agree with these terms, please refrain from using our platform.

jilibet live is an online gaming and betting platform that provides casino games, sports betting, and live gaming services to Bangladeshi users. All services on the platform are operated in accordance with applicable rules and regulations.

Visit our about page to read detailed information about our organisation, where our goals, values, and operations are discussed.

2.1 Age Requirement

To open an account on jilibet live and participate in any gaming or betting activity, the user must be at least 21 years of age. The platform strictly prohibits participation by minors and reserves the right to verify age.

2.2 Registration Process

Each user may open only one account. All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in the account being suspended or closed.

• Each person may hold only one account.
• Opening multiple accounts from the same IP address, device, or payment method is prohibited.
• Providing a valid mobile number and email address at registration is mandatory.
• A national identity card or other documents may be requested for account verification.

2.3 Account Verification (KYC)

To maintain a safe and secure environment, jilibet live reserves the right to verify a user's identity when required. Identity documents may be requested before processing a withdrawal or at any other time. Withdrawals may be held until verification is complete.

Each user is primarily responsible for the security of their own account. Login credentials — username and password — must never be shared with any third party. If unauthorised access to an account is suspected, our support team must be notified immediately.

• Use a strong password and change it regularly.
• Make sure to log out after using a public computer or public Wi-Fi.
• Be alert to phishing or fraudulent communications — jilibet live will never ask for your password by email or chat.
• Transferring or selling an account to another person is prohibited.

jilibet live uses SSL encryption on its platform to keep all data secure. Our Privacy Policy contains full details on how personal information is collected, used, and stored.

4.1 Welcome Bonus

jilibet live offers new members a 120% first-deposit bonus of up to ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning the bonus funds must be wagered 25 times before a withdrawal can be made.

4.2 Bonus Usage Conditions

• Bonus funds cannot be withdrawn directly — they become eligible for withdrawal only after the required wagering is completed.
• Each promotion has its own eligibility conditions, which will be stated in the relevant offer details.
• Claiming a bonus through multiple accounts or by fraudulent means will result in cancellation.
• jilibet live reserves the right to modify or cancel any bonus promotion at any time.
• The deadline for claiming a bonus will be stated in the details of each offer.

4.3 Weekly and Seasonal Promotions

In addition to the welcome bonus, jilibet live runs various promotions — such as weekly reload bonuses, slots festival bonuses, and cricket season rewards. Each promotion has its own eligibility criteria, wagering conditions, and validity period. Our support team is available 24/7 to assist with any bonus-related questions.

5.1 Deposits

Deposits on jilibet live can be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200. Deposited funds are generally credited to the account promptly.

• The mobile wallet account used for deposits must be registered in the name of the account holder.
• Depositing from a third-party account or another person's mobile wallet is prohibited.
• Keep the unique reference number for each deposit.

5.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. The available withdrawal methods are: bKash, Nagad, Rocket, and Upay.

• Account verification may need to be completed before a withdrawal can be made.
• Withdrawals will preferably be made through the same method used for the deposit.
• Completing the required wagering conditions is mandatory before bonus funds can be withdrawn.
• jilibet live reserves the right to hold or review withdrawals in cases of suspicious transactions.

5.3 Transaction Limits

A daily withdrawal limit may be set for security purposes. Contact the support team for details on the limits.

6.1 General Betting Rules

jilibet live offers various gaming services including sports betting, casino games, live casino, and fishing games. Each game and betting section has its own rules, which are set out in detail in the relevant section.

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If the outcome of a bet is affected by a technical error, that bet may be voided or reconsidered.
• jilibet live reserves the right to void bets placed on incorrectly offered odds.
• If a match or event is cancelled, the stake for that bet will be refunded.

6.2 Sports Betting

The sports betting section covers cricket, football, tennis, and other sports. BPL, IPL, T20 World Cup, and other international tournaments are covered.

6.3 Live Casino and Slots

The results of live casino and slot games depend entirely on a Random Number Generator (RNG) or the live dealer process. The RTP (Return to Player) information for each game is available in the game information section.

jilibet live believes gaming should be a form of entertainment, not a source of financial problems. We therefore place the highest importance on responsible gaming practices. Our platform provides users with the option to set various limits.

Users may set deposit limits, betting limits, or self-exclusion if they wish. If signs of gambling addiction appear, seeking help from a relevant support service is recommended. Read our full responsible gaming guide to learn more about healthy gaming habits.

Involvement in any of the following activities will result in immediate suspension or permanent closure of the account, and the associated balance may be forfeited:

• Money laundering or participation in illegal financial activities.
• Bonus abuse — creating multiple accounts to take advantage of bonus offers.
• Playing games using bots, scripts, or automated software.
• Attempting to breach the platform's security systems or hacking.
• Impersonating another user or providing false information.
• Harassing or behaving inappropriately towards other players.
• Assisting minors in opening accounts.
• Attempting to manipulate game outcomes.

All content published on the jilibet live platform — logos, graphics, designs, software, text, and other elements — is protected by intellectual property law. Users may use this content for personal and non-commercial purposes, but republishing, distributing, or using it commercially without prior permission is prohibited.

Game software and content are owned by the respective third-party game providers (Pragmatic Play, PG Soft, JILI, Evolution, etc.) and are used under their licence agreements.

jilibet live services are provided on an "as is" basis. We accept no liability in the following cases:

• Loss caused by internet disconnection or technical errors.
• Issues with third-party game provider software.
• Loss resulting from a user sharing their account credentials with others.
• Service disruption due to unforeseen circumstances or natural disasters.
• Financial loss arising from gaming — gaming always carries financial risk.

The platform always strives to provide uninterrupted service, but may be temporarily unavailable for maintenance or upgrades.

For any dispute or complaint, please contact us directly via our 24/7 live chat or email support as a first step. Our support team provides assistance in both Bengali and English.

Dispute resolution process:

1. Contact the support team via live chat or email with full details.
2. Attach relevant screenshots, transaction reference numbers, and any other evidence.
3. Our team will review the complaint and provide a resolution in due course.
4. If you are not satisfied with the resolution, you have the option to proceed with a formal dispute process.

For general queries, see our frequently asked questions, where answers to most common questions can be found.

jilibet live reserves the right to change these terms and conditions at any time. For significant changes, we will endeavour to notify registered users in a timely manner. Continued use of the platform after any change will be considered acceptance of the revised terms.

This page will always display the most up-to-date version. Previous versions may be available from the support team on request.

For any questions or feedback regarding these terms and conditions, please contact our support team. We always work on the basis of transparency and fairness, and take any user concerns seriously.